Rooted in Trust

Privacy Policy

Your trust matters to us. This page explains, in clear language, how information is handled when you visit Living A Herbal Life.

Last updated: September 24, 2026

Living A Herbal Life (“Living A Herbal Life,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit livingaherballife.com, join our email list, submit a product review, or otherwise communicate with us.

1. Information We Collect

Information you provide

Depending on how you use the website, you may provide:

  • Email signup information: your name, email address, product interests, and agreement to receive emails.
  • Product review information: your name, email address, star rating, review title, review text, and an optional picture or video.
  • Messages: your contact details and anything you include when you email us with a question or request.

When you submit a review, your name, star rating, review title, review text, and any optional picture or video may be displayed publicly on the website. Your email address is saved privately and is not displayed with your review.

Information collected during a website visit

To understand how visitors find and use the website, we record limited activity such as pages viewed, product views, the referring website or traffic source, campaign information included in a link, device category, date and time, and a randomly generated session identifier. Our hosting and security providers may also process standard technical information, such as an IP address, browser information, or server logs, to deliver and protect the website.

Browser storage

The website uses session storage to remember a temporary visit identifier and referral information. It uses local storage to remember whether you joined the email list or recently closed the signup window. You can clear this information through your browser settings. Some providers that support the website may use essential technologies needed for hosting, security, or reliable operation.

2. How We Use Information

We use information to:

  • operate, maintain, secure, and improve the website;
  • publish and manage product reviews;
  • save email subscriptions and send product news, wellness tips, early-access announcements, and offers when you agree to receive them;
  • respond to questions, requests, and customer-service messages;
  • understand website traffic, popular products, and marketing performance; and
  • comply with applicable law, protect our rights, and prevent misuse or fraud.

3. Email Choices

Joining our email list is voluntary. You may unsubscribe at any time by using the unsubscribe option in a marketing email or by contacting info@livingaherballife.com. After an unsubscribe request, we may keep a minimal record needed to honor your choice and avoid sending future marketing messages.

4. How We Share Information

We do not sell or rent your personal information. We may share limited information only as reasonably necessary:

  • with service providers that support website hosting, data storage, security, analytics, file storage, or email operations;
  • when you choose to post public review content;
  • to comply with law, legal process, or a valid government request, or to protect people, property, and our rights; or
  • as part of a business reorganization, sale, or transfer, subject to appropriate protections.

6. How Long We Keep Information

We keep information only for as long as reasonably needed for the purposes described in this policy, including maintaining reviews, managing subscriptions, producing business reports, meeting legal obligations, resolving disputes, and protecting the website. Retention periods may vary depending on the type of information and why it was collected.

7. Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

8. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and remove it.

9. Your Privacy Choices

You may ask to access, correct, or delete personal information you have provided, or ask us a question about how it is handled. We may need to verify your identity before completing a request, and some information may be retained when required or permitted by law. To make a request, email info@livingaherballife.com.

10. Changes to This Policy

We may update this Privacy Policy as the website or our practices change. The updated version will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have a privacy question or request, contact:

Living A Herbal Life
3389 Sheridan St
Hollywood, Florida 33026
info@livingaherballife.com

Website orders and delivery

When you request a shipping quote or place an order, we collect your name, email, phone number, shipping address, selected items and delivery service. We share the details needed to process payment with Stripe and to quote and fulfill delivery with Shippo and the selected carrier. Card information is entered on Stripe and is not stored by this website. We keep order and shipping records for fulfillment, customer support and required business recordkeeping.

Your shopping bag is saved in browser storage. A secure cookie links your browser to its shipping quotes and orders. Order details are accessible to the store owner; requesting a quote does not subscribe you to marketing. Contact us to request access to or deletion of your information, subject to recordkeeping requirements.